Unlike standard off-the-shelf solutions, we develop fully custom, intuitive, and user-friendly customer portals that are configured to your business requirements, so you can deliver a top-quality customer experience to your valuable customers.
Whether you are a B2B or B2C organisation, if you want to retain customers, enhance customer experience, and build strong customer relationships, you need a client portal development for your customers in the form of a CRM customer web portal.
At GoodCore, we invest the time to understand the nuances of your business operations and develop a
customer portal solution that meets your customer relationship needs.
Maintain your competitive edge with our bespoke customer portal solution that not only drives sales
but also allows
you to provide excellent customer service and connect with your customers to facilitate them
regarding orders,
deliveries, invoices, payments, and any other relevant information.
When DO YOU REQUIRE BESPOKE CUSTOMER PORTAL DEVELOPMENT AGENCY?
Readily available, off-the-shelf CRM customer portal software are too rigid for your requirements.
You have customised integration requirements for your customer service portal and internal system.
Your business has unique and complex requirements for a customer portal aimed at boosting customer satisfaction.
You don't want to pay a hefty, recurring licensing fee for off-the-shelf
software.
What We Offer
Since 2005, GoodCore has been developing both B2C and B2B customer portal solutions to cater to both types of business models.
Types Of Customer Web Portals
Offer self-service and live customer support to resolve issues faced by your customers in a timely manner via B2C customer service software
- Track customer complaints and identify underlying issues
- A combination of self-service and real-time support to cater to a larger customer base
- Streamline the communication and information-sharing process with your customers
- Oversee customer engagement and self service with dashboard for company management
- Gain competitive advantage, build customer satisfaction and loyalty, and boost customer experience
Intuitive and personalised customer portal software to provide dedicated B2B support and consultation
- Support portal to interact with your clients one-on-one and offer customer support
- Secure platform to facilitate payments, transactions, after-sales maintenance, and support requests
- Streamline the communication and information-sharing process with your customers
- Track tasks assigned by customers and route requests to the relevant team members
- Build customer knowledge and develop long-term relationships with your clients
We offer the following as part of our customer web portal development services.
- Bespoke customer portal development from the ground up
- Revamping legacy customer portal software
- Integrating customer portals with other systems, such as accounting systems, CRMs, ERPs, and shipping companies
- Auditing and bringing significant improvements to existing customer portal software
How much will customer portal development cost?
Reach out to discuss your project and get a realistic estimate on time and cost.
Get an EstimateKey Features
Our B2C/B2B customer portal development always aims to meet our clients’ specific requirements and suit the business model for their web services.
Showcase products and services
Self-service platform to access information
Claims and complaint management
Manage sales invoices and payments
Safe & secure payment channels
Streamlined communication with customers
Easy payment and order status tracking
Any other features YOU need!
Why Partner With GoodCore For Your
Customer Portal Development Project?
Our in-house team of developers has industry-wide experience in developing bespoke customer portal solutions for businesses to provide high-class customer service via their customer portals.
UI/UX
Design
Keeping in view the end-users, we develop a user-friendly customer portal interface for an above-and-beyond user experience.
On
Time & Budget
We have a time-tested agile software development process that will deliver your customer portal project quickly and efficiently.
Scalable
Architecture
Customer portals with comprehensive user-oriented functionalities and robust architecture to serve a large number of users.
Multi-device
Support
Multi-device support for customer portal software allows your users to access customer portals on different desktop and mobile devices.
Third-party
Integrations
We seamlessly integrate customer portal software with enterprise and third-party systems, payment gateways, and CRMs.
Encryption &
Security
We build a fully-encrypted and secure channel within the customer portals for swift collaboration with stakeholders.
Success Stories
Online customer portal for Hong Kong’s top real estate agency
We built a web-based customer portal for facilitating clients of Hong Kong’s premier property agency OKAY.com. Catering to thousands of users today, the user-friendly portal is equipped with powerful search functionality for the extensive database, and integration with third-party service Google Maps.
See Full Case Study
Web-based online portal for leading healthcare company
Our client approached us to build a customer portal to empower deserving patients and enable them to access free and discounted medicine and treatments that they were entitled to but unaware of in the past. Our client's portal software helps their customers access information efficiently.
See Full Case Study
Bespoke web-based loan management portal for corporate borrowers
We built a fully bespoke web portal to facilitate loan application and disbursement for local businesses impacted by COVID-19 under the UK government’s Bounce Back Loan Scheme (BBLS). The portal allows loan applicants to process their applications and share files and documents.
See Full Case StudyWHAT OUR CLIENTS SAY
Viki Smith
General Manager, Printed Music Licensing Limited
The project management is brilliant. The team works in an incredibly efficient way, and their level of engagement is great.
Scott Gardiner
Founder & CEO, HireVine
GoodCore Software is amazing at everything. I've been blown away by their top-notch customer service and attention to detail stand out.
Peter Treadwell
Operations Director, GC Business Finance
It's been a great joy working with the GoodCore team. Their support was key to making sure that our staff got the most out of the system that they built for us.
GoodCore resolved major issues with the first version of the product, leading to sustained growth for us. Their development skills are second to none!
David Walford
CEO, Echovision LLC
They built a complex tee time booking system that was deployed at UK golf clubs. They were extremely committed to making a successful product for us—and they did.
Jane Carter
Director, One Golf Network Ltd.
Their flexibility is one of our partnership’s highlights. If we need something from them, they
provide it as soon as possible. We can really rely on them.
Tim Eberhart
Chairman & CEO, SimpleFind
I was impressed by how receptive and communicative they are. The quality of the end product is
fantastic as well. It was excellent from start to finish.
Dr. Matthew Sauvage
MD, Creative Education Solutions Ltd
They developed a custom configuration system that lets customers design infrastructure products and generate quotes for these complex products.
Ramiel Rashidi
CEO, Bloomip, Inc.
Working with GoodCore was incredible. The team utilises their technical expertise and innovative spirit to produce high-quality results. I was happy across the board, from A to Z.
Mike Hayes
Founder, GolfCatch
We wanted to develop a web-based software for NHS patients. GoodCore demonstrated a clear
understanding of our needs from the outset.
Andrew Pemberton
MD, Cardinal Management Ltd.
I’ve spent the last decade building enterprise software for Real Estate organizations, and I’ve found GoodCore to be the most reliable when augmenting my team with outside resources.
Brendan Blumer
Founder, okay.com
GoodCore is a company that lives up to their name, (at least my interpretation of their name), they are a company that is Good to the Core, they have Good to the Core people working for them!
Jeff Willis
Founder, GPS For Money
GoodCore created a prototype and then a web platform for gathering information on biotechnology companies and offered valuable KPI’s for stakeholders.
Ben Ravin
Business Application Manager, Bioeconomy Corporation
They led a software development project for our complex domain name registration platform. The best possible architecture design made them a valuable partner.
Hasnul Hasan
CEO, MYNIC
GoodCore developed an order management application (web & mobile app) that streamlined several processes in our manufacturing operations.
Pervez Tufail
Chief Operating Officer, Tufail Chemical Industries
Frequently Asked Questions
The final cost of software development comprises four major components: Development, Project Management, Quality Assurance, and UI/UX Design.
18+ years
of experience crafting exceptional software
6.8 years
clients spend with us on average
100+
successful projects for startups and enterprises
NDA Included
Strict adherence to confidentiality
IP rights secured
Intellectual Property belongs to you