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Electric utility company that serving millions of subscribers, with a network spread across the entire country, implements a mobile app to help keep track of their physical assets worth billions.
Tenaga Nasional Berhad (TNB) is the largest electricity utility company in Malaysia. Listed on the Main Board of Malaysia stock exchange with almost RM 99.03 billion (GBP 18.5 billion) in assets, the Company’s more than 34,900 employees serve an estimated 8.4 million customers in Malaysia. TNB’s core businesses are in the generation, transmission and distribution of electricity.
Our client has a vast installation of assets (Street lights, Transformers, Feeders, Feeder pillars, sub stations) across Malaysia and, as an essential requirement, all these assets need to be managed and monitored. Relevant team members are assigned to check and capture information about these assets and report back to the headquarters. This process was inherently tedious and prone to manual reporting errors. More specifically, the old process had the below-listed shortcomings
This app is optimized to be used on Android tablets by the relevant staff of TNB. Users can easily view and keep track of the asset assigned to them for Asset detail capturing.
This staff, tasked to go all over Malaysia collecting the data often goes into areas where the Internet is not available. The app is designed provide a seamless user experience when it’s offline. The data is synchronized with TNB servers when the Internet is available.
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